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IT Support Specialist Alternative titles: User Support Technician, Hardware Installation Technician, Call Centre Agent - Technical Support

$31.94/h Average Salary
Job Prospects

What are the main duties?

  • Install, configure and update operating systems, software and peripheral devices on computers.
  • Manage access to network resources, back-up and recovery operations and security procedures.
  • Troubleshoot and provide technical support to users.
  • When working for a business, offer advice to customers.

Is it right for you?

  • You adapt easily to change.
  • You are resourceful and autonomous.
  • You enjoy problem solving.
  • You work well in teams and have a natural talent for customer service.

Have you thought about...

Computer Technician (network management), Computer Technician (programmer analyst)

Program

Information Technology Support

Where is this program being offered?
regions quebec Estrie,  Montréal,  Gaspésie - Îles-de-la-Madeleine,  Laval and Montérégie
Job Placement Rate
60% Job Placement Rate
30% % who pursue further education
Duration of training 1800h
14 to 21 months
D.V.S.
Are you eligible? Check your eligibility
Want more info? Program details
Apply now Via AdmissionFP.com