IT Support Specialist Alternative titles: User Support Technician, Hardware Installation Technician, Call Centre Agent - Technical Support

$31.95/h Average Salary
Job Prospects

What are the main duties?

  • Install, configure and update operating systems, software and peripheral devices on computers.
  • Manage access to network resources, back-up and recovery operations and security procedures.
  • Troubleshoot and provide technical support to users.
  • When working for a business, offer advice to customers.

Is it right for you?

  • You adapt easily to change.
  • You are resourceful and autonomous.
  • You enjoy problem solving.
  • You work well in teams and have a natural talent for customer service.


Computing Support

Where is this program being offered?
regions quebec Capitale-NationaleEstrieMontréalGaspésie - Îles-de-la-MadeleineLavalLaurentides and Montérégie
Job Placement Rate
60% Job Placement Rate
30% % who pursue further education
Duration of training 1800h
14 to 21 months
Are you eligible? Check your eligibility
Want more info? Program details