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IT Support Specialist Alternative titles: User Support Technician, Hardware Installation Technician, Call Centre Agent - Technical Support

$31.95/h Average Salary
Job Prospects

What are the main duties?

  • Install, configure and update operating systems, software and peripheral devices on computers.
  • Manage access to network resources, back-up and recovery operations and security procedures.
  • Troubleshoot and provide technical support to users.
  • When working for a business, offer advice to customers.

Is it right for you?

  • You adapt easily to change.
  • You are resourceful and autonomous.
  • You enjoy problem solving.
  • You work well in teams and have a natural talent for customer service.

Have you thought about...

Computer Technician (network management) , Computer Technician (programmer analyst)

Program

Computing Support

Where is this program being offered?
regions quebec Estrie,  Montréal,  Gaspésie - Îles-de-la-Madeleine,  Laval and Laurentides
Job Placement Rate
65% Job Placement Rate
25% % who pursue further education
Duration of training 1800h
21 months
D.V.S.
Are you eligible? Check your eligibility
Want more info? Program details
Apply now Via SRAFP.com